Privacy Policy

Last Updated: January 2024

1. Introduction

At Exam-com ("we," "our," or "us"), we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://exam-com.com and use our academic support services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Educational information (school, program, course details)
  • Academic materials and assignments you submit
  • Payment information (processed through secure third-party providers)
  • Communication records and correspondence

2.2 Technical Information

We automatically collect certain technical information:

  • IP address and browser information
  • Device information and operating system
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing academic support services and completing assignments
  • Communicating with you about your orders and services
  • Processing payments and managing your account
  • Improving our services and website functionality
  • Complying with legal obligations
  • Preventing fraud and ensuring security

4. Confidentiality and Security

We understand the sensitive nature of academic work and maintain strict confidentiality:

  • All academic materials are handled with complete discretion
  • We use industry-standard encryption to protect your data
  • Access to your information is limited to authorized personnel only
  • We never share your academic work or personal information with third parties without your consent
  • All data is stored on secure servers with multiple layers of protection

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets
  • Your Consent: With your explicit consent for specific purposes

6. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Academic materials are typically retained for a limited period and then securely deleted unless you request otherwise.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Opt-out: Opt-out of marketing communications
  • Withdraw Consent: Withdraw consent for data processing

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and maintain appropriate safeguards.

11. Children's Privacy

Our services are intended for individuals who are at least 18 years old or have reached the age of majority in their jurisdiction. We do not knowingly collect personal information from children under the applicable age limit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

14. Compliance and Jurisdiction

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other regional data protection regulations. Any disputes arising from this Privacy Policy shall be governed by the laws of the jurisdiction where our company is registered.