Terms and Conditions

1. Acceptance of Terms

By accessing and using the Exam-com website ("Website") and our academic support services ("Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Exam-com provides academic support services including but not limited to:

• Online class management and participation
• Assignment completion and homework assistance
• Exam preparation and taking services
• Academic tutoring and guidance
• Research and writing assistance

Our services are designed to support your academic journey while maintaining the highest standards of quality and confidentiality.

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.

3.2 Account Information

You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials.

4. Payment Terms

4.1 Pricing and Fees

All prices are clearly displayed on our website and are subject to change without notice. Payment is due upon placing an order unless otherwise agreed upon.

4.2 Payment Methods

We accept various payment methods including credit cards, PayPal, and other secure payment platforms. All payments are processed through encrypted, secure channels.

4.3 Refund Policy

We offer a satisfaction guarantee. If you are not satisfied with our services, please contact us within 7 days of service completion. Refunds are evaluated on a case-by-case basis.

5. Service Delivery and Quality Guarantee

5.1 Delivery Timeline

We commit to delivering all work within the agreed-upon timeframe. Rush orders may incur additional fees and are subject to availability.

5.2 Quality Assurance

We guarantee A or B grades on all academic work. If the grade received is below our guarantee (due to our work quality), we will provide a full refund or redo the work at no additional cost.

5.3 Revisions

We offer free revisions within 7 days of delivery if the work does not meet the original requirements. Additional revisions may incur fees.

6. Confidentiality and Privacy

We maintain strict confidentiality regarding all client information and academic work:

• Your personal information is never shared with third parties
• All academic work remains confidential
• We use secure systems to protect your data
• Our staff signs confidentiality agreements

7. Academic Integrity and Responsible Use

7.1 Educational Purpose

Our services are intended to provide academic support and guidance. Clients are responsible for understanding and complying with their institution's academic integrity policies.

7.2 Proper Attribution

All work provided should be used as reference material and properly attributed according to your institution's requirements.

7.3 Institutional Compliance

You are responsible for ensuring that your use of our services complies with your educational institution's policies and applicable laws.

8. Prohibited Uses

You may not use our Services for:

• Any unlawful or fraudulent purposes
• Violating any applicable laws or regulations
• Harassing, threatening, or abusing our staff
• Attempting to hack or disrupt our systems
• Sharing account credentials with third parties
• Requesting services that violate academic integrity policies

9. Intellectual Property

9.1 Ownership of Work

Upon full payment, you receive full ownership rights to the completed academic work. However, we retain the right to use the work for quality assurance and training purposes.

9.2 Website Content

All content on our website, including text, graphics, logos, and software, is our property and protected by intellectual property laws.

10. Limitation of Liability

To the fullest extent permitted by law, Exam-com shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our Services. Our total liability shall not exceed the amount paid for the specific service.

11. Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or technical failures.

12. Communication and Support

We provide 24/7 customer support through various channels:

• Email: support@exam-com.com
• Live chat on our website
• WhatsApp support

We aim to respond to all inquiries within 1-2 hours during business hours and within 24 hours during weekends.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our Services constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our Services ceases immediately.

15. Dispute Resolution

15.1 Negotiation

Any disputes shall first be addressed through good faith negotiation between the parties.

15.2 Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

18. Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms constitute the entire agreement between you and Exam-com regarding the use of our Services.